It was a last-minute thing. Normally, I’d have left it until I got to the airport, for the ticket agent to handle. You know, like the old days. But then I thought, what if there’s a real line up at one of those dreaded airline kiosks? What if it takes me longer than normal to get my baggage checked? So, instead, I decided to face the demon now, instead of later. I keyed in the airline name and began the clinical, faceless, robotic process of self-check-in.

“Check in from your computer and print your boarding pass,” the prompt said. “No printer? No problem. Print it at the self-serve kiosk when you get to the airport.” (more…)