Bigger’s not better

The first indications were the odd-coloured new signs. All of a sudden, the regular logo where we normally make our deposits, pay our bills and withdraw our cash, began disappearing in literature, pamphlets and, as I say, on the signage inside and outside the building. Then, we received email notification.

“We’re making changes so that you can experience the good in banking,” the email said. “We’re transitioning banking systems.”

As of the July 1 holiday weekend, the Credit Union, at which we have conducted the majority of our financial dealings since we arrived here in 1988, is no more. (more…)

Let your fingers do the walking

It was a last-minute thing. Normally, I’d have left it until I got to the airport, for the ticket agent to handle. You know, like the old days. But then I thought, what if there’s a real line up at one of those dreaded airline kiosks? What if it takes me longer than normal to get my baggage checked? So, instead, I decided to face the demon now, instead of later. I keyed in the airline name and began the clinical, faceless, robotic process of self-check-in.

“Check in from your computer and print your boarding pass,” the prompt said. “No printer? No problem. Print it at the self-serve kiosk when you get to the airport.” (more…)