I almost missed it. My daughter and I were up in the bleachers watching her son at a house league hockey practice. The six-year-olds were skating, falling, trying to stickhandle and the arena was bursting with noise. Then I spotted this one boy standing way off to the side, crying, wanting off the ice. One of the volunteer coaches skated over to him, got down on his knees and quickly connected with the boy in conversation.

The boy stopped crying. The coach’s face looked very encouraging and before long the boy was over the trauma and re-joined the practice. Nobody seemed to notice the exchange. It was low key, calming, but clearly motivational. And I thought of that quote by that U.S. national basketball coach from the 1970s.

“The true test of a man’s character is what he does when no one is looking,” John Wooden once said. (more…)