The last time I went there, I learned something. Remember those Ontario Health cards with the red and white stripes and no head shot? Several years ago, I received notice that I needed to have mine updated with new coding and a photograph. I honestly had visions of lineups, questionnaires, and a long wait to have a new photo taken and an even longer wait for the new card to arrive.

“Nope,” the ServiceOntario representative said. “I already have your photo from your driver’s licence in the file. We can use that for your new health card.”

I was in and out of the service outlet in minutes. My updated card arrived just days later. And I’d discovered that the digital system storing my photo ID actually does work. (more…)