We had considered many options. People. Places. Past knowledge. We knew the subject – youth violence and alienation – required some very specific understanding of the causes and effects of the problem. We had plenty of college and university experts on hand because we worked among them. But somehow we sensed to get to the root of the problem, we had to get closer to the ground. There was a vital element missing in our approach.
It was experience. (more…)
It was the end of our shift. The boss, the owner of the restaurant, called a staff meeting. There were waiters, waitresses, cooks and the busboy staff – about a dozen of us. For several weeks we’d known that the head busboy was leaving the diner. So, we were looking to the boss for some kind of announcement about who would become the next head busboy. His decision was not unexpected. He gave the job to Denny.
“Denny’s been with us the longest,” the boss said. “He has the most experience. He has the trust of everybody on staff and all our customers. He’s the right choice for the position.”
Nobody, not a single person on our staff, disagreed. Everybody could see that the promotion had gone to exactly the right person. Denny met all criteria. So, he got the job. That’s the way it was done at a restaurant staff meeting I attended in the summer of 1966. (more…)
All last week, they remembered his 50th. Hockey commentators waxed eloquent. His on-ice peers remembered their brushes with him as teammates or opponents. Most columnists had at plenty of anecdotes about his goal-scoring prowess, his record number of records and his so-called sixth sense on skates. Well, I was there for his 50th too. Not his 50th birthday. I was there to witness the final seconds of the game of games:
“Anderson gets it to Gretzky. He’s got the open net!” shouted Rod Phillips, the Oilers’ play-by-play announcer that night. “Will he shoot? He does. He scores! He has broken the record. Wayne Gretzky’s 50th goal in 39 games. Gretzky has done the unbelievable.”