It was the end of our shift. The boss, the owner of the restaurant, called a staff meeting. There were waiters, waitresses, cooks and the busboy staff – about a dozen of us. For several weeks we’d known that the head busboy was leaving the diner. So, we were looking to the boss for some kind of announcement about who would become the next head busboy. His decision was not unexpected. He gave the job to Denny.

“Denny’s been with us the longest,” the boss said. “He has the most experience. He has the trust of everybody on staff and all our customers. He’s the right choice for the position.”

Nobody, not a single person on our staff, disagreed. Everybody could see that the promotion had gone to exactly the right person. Denny met all criteria. So, he got the job. That’s the way it was done at a restaurant staff meeting I attended in the summer of 1966. (more…)